Incorrect payment and unsuccessful transaction are the two main scenarios when users ask for a refund from Cash App. In the first case, wrong payment, users have to send a refund request to the recipient. However, it is entirely up to the recipient whether he accepts your request or not. However, you must still send at least one request once. If the person on the other side refuses to return your money, you can contact us to file a complaint against him.
These are the steps to send a refund request:
· Get into your activity tab on Cash App.
· Select the wrong payment and check its status (if status is pending cancel it right away).
· Now tap the three dots available at top and right corner.
· Finally, tap refund to send a request to the person who received your money mistakenly.
On the other hand, if your Cash App payment has failed and the card has been charged then you must wait for max 1-3 days as you will get an auto refund. If refund does not show up in your bank account then once contact your bank.
Also Read: How to close a Cash App account?
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